Lennox Institute

“The Lennox Institute has vast industry knowledge and

the ability to assist with anything we request in a timely

and professional manner. We are very satisfied with their

service delivery and give them a ten out of ten for their attitude

towards customer service.”

> Victoria Carroll, HR Manager, ISS Facility Services

Quality Policy

Lennox Institute Pty Ltd is committed to the development, implementation and maintenance of an integrated Quality Management System and a continuous improvement working environment.

To achieve this commitment in the delivery of quality vocational education and training services,
we will ensure:

  • Compliance with statutory regulations and requirements of the State Regulatory Bodies and the AQTF 2007 Essential Standards for Registration.
  • Compliance with the requirements of ISO 9001, AS 3806, AS 4360
  • The needs and expectations of our clients are clearly understood and achieved.
  • All employees understand the importance of their individual roles in the organisation and how their actions impact on the quality services provided.
  • The health, safety and welfare of employees, clients and visitors remain of the highest priority.

All employees are given the opportunity to develop their individual skills through the support and training provided by the Institute.

To view our quality policy, click here.

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