Lennox Institute

“The Lennox Institute is a highly professional

organisation. Their training is delivered by a team of very

experienced trainers who adapt to the needs of trainees’ with

varied abilities and disabilities, like those with hearing

impairment, learning difficulties and non-English speaking

backgrounds. We rate the overall quality of their service as 10/10.”

> Natalie Ward, Educator OLOC

Quality Policy

Lennox Institute Pty Ltd is committed to the development, implementation and maintenance of an integrated Quality Management System and a continuous improvement working environment.

To achieve this commitment in the delivery of quality vocational education and training services,
we will ensure:

  • Compliance with statutory regulations and requirements of the State Regulatory Bodies and the AQTF 2007 Essential Standards for Registration.
  • Compliance with the requirements of ISO 9001, AS 3806, AS 4360
  • The needs and expectations of our clients are clearly understood and achieved.
  • All employees understand the importance of their individual roles in the organisation and how their actions impact on the quality services provided.
  • The health, safety and welfare of employees, clients and visitors remain of the highest priority.

All employees are given the opportunity to develop their individual skills through the support and training provided by the Institute.

To view our quality policy, click here.

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