News
Lennox Institute to Develop Management Training Program for Women
During May and June this year, the Construction and Property Services Industry Skills Council (CPSISC) commissioned a pilot study into the employment and training of women in the contract cleaning industry in NSW.
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After extensive consultation with fifteen senior industry managers, a number of recommendations were made regarding the need for a Diploma in Management course to up skill existing female employees who were identified by their employer for their management potential.
As a result, the CPSISC approached Lennox Institute to develop a new program to meet industry needs.
This initiative means a Government funded, industry specific Diploma in Management course will be offered to NSW employers early in 2011.
It is envisaged that the course will be 12 full days, 9am - 4.30pm, either monthly or twice monthly depending on participants' preference, conducted at Lennox Institute's premises in Sydney
For further details on this exciting initiative, contact Leon Smith (CPSISC) 0419 698 822 or Elaine Torode(Lennox Institute) 0408 647 922.
Immediate benefits to Cleaning organisations as Lennox Institute receives Queensland User Choice Funding
The Queensland Government has approved the Lennox Institute's application for User Choice Funding. The immediate effect to businesses is a decrease in their fees / increase in retained financial incentives.
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"We see this as solid proof of the confidence that the Department of Education and Training has placed in us to deliver high-quality competency based training to those wishing to advance their careers," said Elaine Torode, CEO at Lennox Institute.
For further information or to find out how to make use of the funding to up skill your employees, call Lennox Institute on 1300 130 666 or email us at info@lennoxinstitute.org
Lennox is recruiting
Lennox Institute is a dynamic nationally recognised Registered Training Organisation (RTO) and a market leader in our field of expertise.
Having experienced substantial growth over the last few years, we are looking for additional enthusiastic and highly motivated people to join our team.
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We have an exciting opportunity for the right person to join us as Training Manager. Responsible for group of 12+ Trainers /Assessors across Australia this candidate will need to be well organised with a sound knowledge of the VET system and AQTF.
It is very important for the successful applicant to also have an understanding of interstate funding and compliance regulations and at least 3 years experience in a similar position.
In your role you will manage a team of Trainers but also work closely with our Continuous Improvement & Compliance Officer, Training Coordinator and the Business Development department to:
- Maintain and improve on the standards and procedures already in place.
- Ensure that the RTO continues to comply with conditions and standards of registration, across all of its operations including training and assessment materials and maintains current registration.
- Ensure compliance in reporting requirements and student management databases.
- Have a clear understanding of the AQTF and the ability to improve on policies and procedures.
- Be a team player, with strong attention to detail and the ability to form strong relationships with government and representative departments.
- Recruitment, management and motivation of Trainers to excel in their delivery of training and assessment in line with AQTF & training package requirements.
- Liaise with employer contacts to ensure continued excellent service.
- Manage a major project to improve training & assessment resources and long term management and updating of all resources.
Knowledge of e-learning would be an additional bonus.
- We require additional qualified and industry experienced contract Trainers to train and asses clients across NSW, QLD, VIC, SA , WA in the following qualifications:
- Diploma of Management
- Certificate IV in Frontline Management
- Certificate II III & IV in Asset Maintenance
- Certificate II & III in Health Support Services
- Certificate II III in Health Services Assistance
Applicants must hold the relevant industry qualification, a current trainer qualification TAA40104 (or TAE) and have relevant current industry experience and an ongoing professional development plan.
Trainers are employed on a contract basis and should have an ABN. Lennox pays Workers Compensation and Superannuation contributions. Trainers are paid an hourly or daily rate depending on the training strategy.
- We are involved in a few exciting training projects and need Trainers with some special qualities:
- Following the extremely successful launch of our new greenRclean™ programs we are looking for a senior Trainer to fulfill the role of Green Cleaning 'champion' and manage this rapidly expanding division for us.
- We have been successful in gaining the contracts to develop and deliver customised Customer Engagement training to a number of Blue Chip companies and we are looking for exceptional Trainers to work with our team on these projects.
- We will have Administration Assistants positions with flexible hours available in 2011 in the Blacktown area.Experience working in a RTO with a student management database system such as VETRAK or similar would be an advantage but not a requirement as training will be provided:
To apply please send your resume with a cover letter stating which position you are applying for and mapping your skills and experience to the requirements listed, to info@lennoxinstitute.org
Paul Morrall joins Lennox Institute
Paul joined the Lennox Institute as General Manager Sales and Marketing in April of this year. Originally from Birmingham England he started his professional career in Transport and Logistics. However, it wasn’t too long before he needed to hang his management coat up for a while and develop his passion for both sales and training.
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There was much to do internationally, so Paul left the UK to spend the next 8 years working between the United States and the Middle East. Building an International reputation in managing and promoting large training facilities he headed back to the UK where he was instrumental in mapping industry training programs to the government’s NVQ Qualifications and Credit Framework.
Paul then moved to Sydney in 1996 for a 12 month “tour of duty”, Spearheading a new training system for the recreational diving industry, however, just prior to him leaving to go back to the UK he was approached by a multinational training organisation where they eventually convinced him that Australia was to be his new home. As the Director of sales and marketing Paul made large inroads in developing business and headed up the design of new programs.
Paul has played a lead role in strategic business development and is now very active in training and facilitating business courses. Knowing it’s not all about skills and experience, Paul also delivers and facilitates many of the so called “soft skills” Management system tools that help develop individuals and teams to become more productive.
Lennox Institute named ISS Supplier of the Year
Lennox Institute has further cemented its position as one of Australia’s leading RTO’s in the cleaning industry by being awarded the ISS Facility Services Supplier of the Year Award for 2009 at the Government Cleaning Division Awards Presentation Dinner in Coffs Harbour.
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Handing the award to Elaine Torode, CEO of Lennox Institute, Len Benson the Executive General Manager; Government Cleaning at ISS praised the company for its customer excellence. “Lennox consistently displays exceptional high levels of customer service making them role models for suppliers in the cleaning industry,” he said. “Elaine and her team have taken customer interaction and support to a whole new level and are worthy winners of this award.”
At the same event, Colin Bird received the ISS / Lennox Institute Trainer of the Year award for 2009. This award recognises Colin’s ongoing dedication and commitment as a trainer. “He covers a wide geographical area and continuously delivers the training with enthusiasm and passion. Colin’s dedication to his job has made him a true and valued asset to our organisations,” said Elaine.
ISS Facility Services Australia Limited, is a provider of a wide range of services which include cleaning, building services, security, facility management and other services which include couriers and logistics, catering and non-clinical health services.
Left to right: Colin Bird, Len Benson and Elaine Torode.
greenRclean™ innovation for Lennox
Lennox Institute was shortlisted for its innovation in green cleaning for its greenRclean™ training program at the recent NCSA awards dinner. Stuart Nicol, national president of the National Cleaning Suppliers Association (NCSA) made a special mention of the pioneering work undertaken by the Lennox Institute in this area. He praised the company for its vision and said that he was impressed with the program as a whole. “I can see how greenRclean™ will assist companies to implement greener cleaning strategies,” Nicol said.
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Elaine Torode, CEO of Lennox Institute said that the company worked in collaboration with industry specialist, Bridget Gardner from Fresh Green Clean to develop a program that would help organisations demonstrate their commitment to environmentally safe products and practices.
“We are delighted that greenRclean™ has been recognised by both NCSA and the industry at large as high on the agenda. With a reported 87 litres of chemicals used each year by every cleaner*, Lennox Institute has taken on the responsibility to ensure that we help protect our planet through safe, sustainable and effective practices. greenRclean™ has been designed to do exactly that and we look forward to working with our customers to help them apply practices that will protect their staff, customers, partners and the environment.”
Elaine Torode (left), CEO of Lennox Institute with
Bridget Gardner of Fresh Green Clean.
Clean with a conscience
It is reported that 25% of the chemicals used by cleaners every year is harmful to humans and to the environment*.
It is now, more than ever before, important that we are aware of the impact that hazardous materials can have on people and our planet.
With this in mind, Lennox Institute has launched greenRclean™, a leading and industry recognised training program to assist organisations to demonstrate their commitment to protecting its staff, customers, partners and the environment.
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We have collaborated with industry specialist, Bridget Gardner from Fresh Green Clean to develop greenRclean™, a program that can be applied seamlessly to current work environments.
The program supports green cleaning as it relates to safe, sustainable and effective practices in the work place and includes specific training modules and support for cleaning staff as well as their managers.
Lennox Institute also facilitates a ‘green clean’ consultation service for organisations with existing cleaning practices.
The program provides a thorough understanding of green cleaning and includes some ‘myth busting’ by addressing issues such as ‘Green Cleaning Doesn’t Work’ and ‘Nontoxic Cleaners Take Too Long’.
The training also covers safe procedures, how to ensure that cleaning practices are sustainable and most importantly, more effective results through change. greenRclean™ training also ensures that the levels of hygiene and cleanliness are not compromised. An extensive system including audit tools and checklists are provided to assist and monitor implementation in the worksites as part of the training course.
The first 25 expressions of interest we receive for greenRclean™ training, will receive a complimentary audit at the workplace of choice.
Contact us at 1300 130 666 for a customised proposal and quotation for Level 1 & 2 greenRclean™ training for your Cleaners and Managers.
*planetgreen.discovery.com (A cleaner uses an average of 87 litres of chemicals each year)
